01604 880293
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Brixworth Laser & Skincare
Charter House, Spratton Road,
Brixworth, NN6 9DS
01604 880293

Privacy Statement

Brixworth Laser and Skincare aims to meet the requirements of the Data Protection Act 2018, the General Data Protection Regulation (GDPR), the guidelines on the Information Commissioner’s website as well as our professional guidelines and requirements.

The data controller is Helen Hutchings who is also the information Governance Lead

This Privacy Notice is available on the practice website at www.brixworthlaserandskincare.co.uk/ privacy notice / at reception / by email if you contact info@brixworthlaserandskincare.co.uk or by calling 01604 880293

The purpose of this statement is to set out how we use any personal information that we may obtain from you.

Data Protection Act 1988 (‘the Act’)

We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data.

Use and collection of personal information

In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use our site you will need to register and you will be asked to provide certain information such as your contact details. We will store this data and hold it on computer or otherwise.

We may use information that you provide:

You will be asked to provide personal information when joining the practice. The purpose of us processing this data is to provide optimum health care to you.

The categories of data we process are:

We never pass your personal details to a third party unless we have a contract for them to process data on our behalf and will otherwise keep it confidential. If we intend to refer a patient to another practitioner or to secondary care such as a hospital we will gain the individual’s permission before the referral is made and the personal data is shared.

We may disclose your personal information to third parties:

Cookies

We collect information directly from you in a number of ways. One way is through our use of ‘cookies’. Most websites use cookies in order to make them work, or to work more efficiently, as well as to provide information to the owners of the website. They help us to understand how our customers and potential customers use our website so we can develop and improve the design, layout, content and function of the site. Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website – for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you. This means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit.

Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form.

The rules about cookies on websites have recently changed. If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer. You can also delete any cookies that are already stored on your computer’s hard drive. However, please be aware that if you do delete and block all cookies from our website, parts of the site will not then work. This is because some of the cookies we use are essential for parts of our website to operate. Likewise, you may not be able to use some products and services on other websites without cookies.

To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site.

Website Usage / Website Tracking

To allow us to analyse website users and improve our services we use Google Analytics. Google Analytics uses cookies to collect visit behavior information in an anonymous form. With this Brixworth Laser & Skincare can then analyse, for example, how long users stay on the website for, what type of computers/devices are being used and how they arrived at the website.

 

Security

We endeavor to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

Brixworth Laser & Skincare protects information both online and off-line. The transmission of information, including any payment information, is encrypted and protected using Secure Sockets Layer (SSL). Stored customer information is kept in a secure environment where access is restricted to employees who need the information to perform a specific job (for example billing administration or the development team). Employees are required to use password-protected screen-savers and keep their computers up-to-date.

Brixworth Laser & Skinercare uses a UK (London based) Data Center that has the following certifications:

External Links

Brixworth Laser & Skincare’s websites contains links to external websites, which are outside the scope of this privacy policy. Brixworth Laser & Skincare is not responsible for the privacy practices of such other websites and does not control the accuracy of information displayed by such websites.

Retention Periods and your rights

The retention period for special data in patient records is a minimum of 10 years and may be longer for complex records in order to meet our legal requirements. The retention period for staff records is 6 years. The retention periods for other personal data is 2 years after it was last processed. Details of other retention periods are available in the Record Retention (M 215) procedure available from the practice.

You have the following personal data rights:

Further details of these rights can be seen in our Information Governance Procedures (M 217C) or at the Information Commissioner’s website. Here are some practical examples of your rights:

We have carried out a Privacy Impact Assessment (M 217S) and you can request a copy from the details below. The details of how we ensure security of personal data is in our Security Risk Assessment (M 217M) and Information Governance Procedures (M 217C).

You have the right to ask us not to process your personal data for marketing purposes. We will aim to inform you before collecting your data if we intend to use your data for such purposes or we intend to disclose your information to any third party for such purpose. You can exercise your right to prevent this happening by checking certain boxes on the forms we use to collect your data.

Comments, suggestions and complaints

Please contact Helen Hutchings at the practice for a comment, suggestion or a complaint about your data processing at info@brixworthlaserandskincare.co.uk or 01604 880293 or by writing to or visiting the practice at Brixworth Laser and Skincare, Charter House, Spratton Road, Brixworth, Northampton, NN6 9DS. We take complaints very seriously.

If you are unhappy with our response or if you need any advice you should contact the Information Commissioner’s Office (ICO). Their telephone number is 0303 123 1113, you can also chat online with an advisor. The ICO can investigate your claim and take action against anyone who’s misused personal data. You can also visit their website for information on how to make a data protection complaint.

Related practice procedures

You can also use these contact details to request copies of the following practice policies or procedures:

Amendments to this Privacy Policy

Brixworth Laser and Skincare reserves the right to amend this privacy policy at any time. Any amendment will be made by posting the changes to the website. Customers must check the website periodically to be aware of any changes to the privacy statement.

Brixworth Laser & Skincare, Charter House, Spratton Road, Brixworth, NN6 9DS | 01604 880292 | info@brixworthlaserandskincare.co.uk
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Brixworth Laser & Skincare
Charter House
Spratton Road
Brixworth, NN6 9DS